Frequently Asked Questions
Everything you need to know about your Bella Cosa Jewelers experience.
What is the shipping timeframe for my order?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days, while expedited options are available at checkout for faster delivery.
Do you offer a warranty on your jewelry?
Yes, all Bella Cosa Jewelers pieces come with a one-year limited warranty against manufacturing defects. We also offer professional cleaning and inspection services to ensure your jewelry stays in pristine condition.
What is your return and exchange policy?
We offer a 30-day return policy for most items in their original, unworn condition. Please note that custom-made pieces and engraved items are final sale and cannot be returned.
How can I find my correct ring size?
We provide a comprehensive digital ring sizing guide on our website. Alternatively, you can visit our boutique for a professional fitting or request a physical ring sizer to be mailed to your home.
Are your diamonds and gemstones ethically sourced?
Absolutely. Bella Cosa Jewelers is committed to ethical sourcing. We only work with suppliers who adhere to the Kimberley Process, ensuring all our diamonds are conflict-free and responsibly mined.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and offer flexible financing options through Affirm for qualifying purchases.